SA Import Error Troubleshooting

1. Make sure that the MongoDB database is installed on the computer

   1. Open "Control Panel"

   2. Choose "Programs and Features"

   3. Locate MongoDB 3.4If you are unable to locate MongoDB, that's means that MongoDB is not installed on the computer. Please re-install Next Plus.

2. Verify that MongoDB service is installed and running

   1. Open Powershell

   2. Type Get-Service "mongo*" and press enter

   3. If you got no results, that means the MongoDB service is not installed. Please re-install Next Plus or install the service manually.

   4. Verify that the "Status" is "Running"